Returns

Returns Policy

A full refund will be provided  for any items returned to us undamaged and within 30 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are damaged, please contact us straight away, we may be able to send you a replacement item. Where a replacement is not available we will issue a full refund. Evidence of the damage will need to be provided. Please note: due to the rustic nature of our products, there may be surface cracks, changes in glaze texture or colour and unsymmetrical, uneven edges. This does not qualify as a damaged product.